SAY PLEASE AND THANK YOU
Good manners never go out of style. They are expected in all social and business situations.
Say “Please” when you request something from your family, friends, or customers. For example, “May I please borrow the car tonight?” or “Would you please unlock your gate so we can mow your backyard?” Be sincere and genuine.
SAY “THANK YOU”
Say “Thank you” when someone does something nice for you. These two words cannot be overused when showing your appreciation.
Say “Thank you” even if your request is not granted. A “No” today does not mean a “No” forever. Whether or not your parents let you borrow the car (or whether your customer has made a purchase or donation or not), they took the time to consider your request. Using good manners might help you hear “Yes” the next time you ask.
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